Privacy Policy

Our Commitment to Your Privacy

At Havoc Flare Quinth Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Payment information and billing details
• Government-issued ID for verification purposes
• Special requests and preferences
• Loyalty program information

Reservation Information

• Check-in and check-out dates
• Room preferences and special requirements
• Guest history and stay patterns
• Services used during your stay

Website Usage Information

• IP address and browser information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies
• Search queries and booking behavior

How We Use Your Information

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our hotel and website. These partners are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, court order, or to protect the rights, property, or safety of our hotel, guests, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security and Protection

Your Privacy Rights

As a guest of Havoc Flare Quinth Hotel, you have the following rights regarding your personal information:

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. We use:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors use our website to improve user experience.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

You can manage your cookie preferences through your browser settings or our cookie consent tool.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and fulfill our contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate business purposes

Generally, we retain guest information for up to 7 years after your last stay, unless a longer retention period is required by law.

International Transfers

Havoc Flare Quinth Hotel is located in Canada. If you are visiting from outside Canada, please note that your information may be transferred to, stored, and processed in Canada, where our servers are located and our central database is operated.

We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website